Hobart’s Teleperformance Americall to hire 400
By Karen Caffarini Post-Tribune correspondent July 25, 2013 3:54PM
Scott Amo, far right, site director of Teleperformance Americall in Hobart, talks to Karen Lauerman, from left, director of marketing and communications for the Forum; Hobart Mayor Brian Snedecor; and Lake County Commissioner Roosevelt Allen, Jr. Wednesday about the company's plans to hire 400 new employees. | Post-Tribune
Updated: July 26, 2013 10:19PM
HOBART — Scott Amo, site director for Teleperformance Americall, told city and region officials Wednesday that the call center is hiring about 400 additional employees within the next couple months, boosting the total workforce at its Hobart location to about 750.
Amo said the additional work force is needed as the result of the company adding two new clients.
Teleperformance Americall’s clients are largely insurance companies and in the health care industry, he said.
“The ones hired who are our top agents will be year-round employees,” Amo told the officials as he took them through the expansive building lined with desks and computers located in the North Winds industrial park off 61st Avenue and Marcella.
He said some positions will be temporary.
The company is seeking to fill customer service/sales positions paying $11 an hour with salary plus sales compensation, as well as licensed insurance agents starting at $13 an hour plus commission, bringing the total to $14 an hour.
Amo said the company has three shifts, working from 6 a.m. to midnight, and offers flexible work schedules.
Amo said last year the company hired 600 people, bringing the total workforce to 1,000. He said many of those people were seasonal workers, however.
He said when the company opened in Hobart eight years ago, almost all the jobs were for outbound cold calls. Now, he said most are customer service in-bound calls, bringing these jobs back to the U.S. from foreign countries such as the Philippines and India.
“You’re putting people back to work here. This for for all those people who complain about their calls (to various businesses) going overseas,” said Robert Fulton, assistant to Mayor Brian Snedecor.
Snedecor said he could see sales agents at the office ranging from college-age to seniors.
“It’s neat to see the diversity you offer in the work place,” Snedecor said.
“This is exciting. You’re bringing more business into the city of Hobart. We just keep growing,” said Council President Jerry Herzog, D-1st.
Lake County Commissioner Roosevelt Allen, Jr. said he is working to get bus service closer to the building.
To apply for a job at Teleperformance Americall, visit teleperformance.com and click on the Hobart location.
The company also is having a recruiting fair with the city from 10 a.m. to 2 p.m. Tuesday at Festival Park Community Center, 111 E. Old Ridge Road, Hobart.