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Home renovators sued by state for not performing work

Updated: February 4, 2013 2:51PM



Indiana Attorney General Greg Zoeller claims Lake Station-based Reliable Home Improvements isn’t living up to its name.

Zoeller’s office filed a lawsuit against the company Wednesday in Lake County, claiming Reliable helped five customers take out $45,680 in financing to pay for renovation work and then never followed through with the work.

Reliable, which is owned by Eric D. Norwood and Joe Callahan, helped the customers fill out credit application forms, meaning it acted as a credit services group. Not only did Reliable then not perform the services the clients had paid for but it also never returned their money.

Indiana is suing the company for violating the Home Improvement Contracts Act, Credit Services Organizations Act and the Deceptive Consumer Sales Act. A phone number for the company has been disconnected, and the owners could not be reached for comment.

The lawsuit came on the same day that the attorney general filed a lawsuit against a New Castle business for similar acts and several weeks after Lake County Prosecutor Bernard Carter charged another local contractor, David L. Ferner, with theft, attempted theft and home improvement fraud.

Ferner is accused of taking money from clients and then not completing work on their houses.



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